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Terms of Service

The agreement governing your use of the mineris biomedical evidence platform.

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1. Who we are and what these terms cover

These Terms of Service ("Terms") form a binding agreement between you and Mineris Labs sp. z o.o., a Polish limited liability company with registered office at Gen. Sylwestra Kaliskiego 25/71, 01-476 Warszawa, Poland (KRS 0001247080, NIP 5223375840) ("mineris", "we", "us").

They govern your access to and use of:

  • the public website at mineris.org;
  • the application at mineris.org/ide (the "Platform"); and
  • any related APIs, content, and services we provide.

By creating an account or using the Platform, you agree to these Terms, our Privacy Policy, our Cookie Policy, and our Medical & Research Disclaimer. If you do not agree, do not use the Platform.

2. Important: the Platform is a research tool, not medical advice

The Platform helps you retrieve, organise, screen, and synthesise biomedical literature and evidence. It does not provide medical, clinical, diagnostic, or treatment advice and is not a medical device. Outputs — including any generated by AI/LLM features — may be incomplete, outdated, or incorrect and must be independently verified by a qualified professional before any use. See the full Medical & Research Disclaimer, which forms part of these Terms.

3. Eligibility

You must be at least 16 years old and able to form a binding contract to use the Platform. If you use the Platform on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms, and "you" refers to that organisation.

4. Accounts

  • Authentication is delegated to AWS Cognito via your chosen identity provider (e.g. Google, Microsoft). You are responsible for maintaining the confidentiality of your sign-in and for all activity under your account.
  • You must provide accurate information and keep it current.
  • Notify us promptly at admin@mineris.org of any unauthorised use or security breach.

5. Acceptable use

You agree not to:

  • use the Platform for any unlawful purpose or in violation of any applicable law or third-party right;
  • use outputs as a substitute for professional medical judgement, or in a manner that could cause harm to patients or research subjects;
  • upload content you have no right to upload, or that infringes intellectual-property, privacy, or confidentiality rights;
  • upload personal or special-category data (including patient-identifiable health data) unless you have a lawful basis and any required agreement with us in place — see §9;
  • attempt to reverse-engineer, scrape, overload, disrupt, or gain unauthorised access to the Platform or its infrastructure;
  • circumvent usage limits, rate limits, or access controls;
  • resell, sublicense, or provide the Platform to third parties except as expressly permitted;
  • use the Platform to develop a competing product, or to train machine-learning models on our outputs without our written consent.

We may suspend or terminate access for breach of this section.

6. Your content

  • Ownership. You retain all rights to the content you upload, create, or store in your workspace ("Your Content"). We claim no ownership of it.
  • Licence to operate. You grant us a limited, worldwide, royalty-free licence to host, store, process, transmit, and display Your Content solely to provide and maintain the Platform for you, and as described in our Privacy Policy.
  • No model training. We do not use Your Content to train AI models.
  • Responsibility. You are solely responsible for Your Content, including its legality and your right to use it.
  • Backups. While we keep operational backups, you are responsible for retaining your own copies of important content.

7. The Platform and AI features

  • The Platform may route queries you explicitly trigger to third-party LLM providers (e.g. OpenAI, Google, Anthropic). Those queries leave the EU and are processed under those providers' terms. You can disable LLM features in your settings.
  • AI-generated outputs are probabilistic and may be inaccurate or fabricated ("hallucinations"). You must review and verify them. We make no warranty as to their accuracy or fitness for any purpose.
  • You are responsible for any credentials (e.g. third-party API keys) you supply; we store them encrypted at rest but you remain responsible for their use and associated costs.

8. Plans, fees, and changes

  • Some features are offered free of charge; others may require a paid plan or an enterprise agreement. Applicable fees, billing cycles, and terms are those presented to you at sign-up or in a separate order form.
  • Unless stated otherwise, fees are exclusive of VAT and other applicable taxes, which we add where required.
  • We may change features, plans, or fees on reasonable prior notice. Continued use after a change takes effect constitutes acceptance. Where a change materially disadvantages you, you may terminate before it takes effect.

9. Business customers and data processing

If you use the Platform to process personal data for which you are the controller, we act as your processor for that data. In that case a Data Processing Agreement (DPA) governs that processing and, in the event of conflict on data-protection matters, prevails over these Terms. Contact admin@mineris.org to put a DPA in place before uploading such data.

10. Intellectual property

The Platform, including its software, design, trademarks (including the mineris name and logo), and documentation, is owned by mineris or its licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Platform in accordance with these Terms. No other rights are granted.

11. Third-party services

The Platform integrates with and links to third-party services (identity providers, LLM providers, infrastructure). Your use of those services is subject to their terms, and we are not responsible for them.

12. Disclaimers and warranties

To the maximum extent permitted by law, the Platform is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy, non-infringement, or uninterrupted or error-free operation. We do not warrant that outputs are accurate, complete, or suitable for clinical, diagnostic, or research-critical use. Nothing in these Terms excludes liability that cannot be excluded under applicable law (including liability for death or personal injury caused by negligence, or for intentional fault).

13. Limitation of liability

To the maximum extent permitted by applicable law:

  • we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from or related to your use of the Platform;
  • our total aggregate liability arising from or related to the Platform in any 12-month period is limited to the greater of (a) the fees you paid us for the Platform in that period, or (b) PLN 2,000.

These limits apply regardless of the legal theory and even if we have been advised of the possibility of such damages. They do not apply to liability that cannot be limited under mandatory law.

14. Indemnity

You agree to indemnify and hold mineris harmless from claims, damages, and reasonable costs (including legal fees) arising from your breach of these Terms, your misuse of the Platform, Your Content, or your violation of any law or third-party right — except to the extent caused by our own fault.

15. Suspension and termination

  • You may stop using the Platform and close your account at any time.
  • We may suspend or terminate your access if you materially breach these Terms, if required by law, or to protect the Platform or other users. Where practicable we will give notice.
  • On termination, your right to use the Platform ends. Provisions that by their nature should survive (e.g. §§6, 10, 12–14, 16–17) survive termination. Handling of Your Content after closure is described in our Privacy Policy.

16. Governing law and disputes

These Terms are governed by the law of Poland, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. The courts competent for the registered seat of mineris have jurisdiction, except that, where you are a consumer, this does not deprive you of the protection of mandatory provisions or the jurisdiction of the courts of your place of residence under applicable law. Consumers may also use the EU ODR platform.

17. Changes to these Terms

We may update these Terms. The "Last updated" date reflects the most recent change. For material changes we will give reasonable notice (e.g. by email or an in-app notice) before they take effect. Continued use after the effective date constitutes acceptance.

18. Miscellaneous

  • Entire agreement. These Terms, together with the documents they reference, are the entire agreement between you and us regarding the Platform.
  • Severability. If any provision is held unenforceable, the rest remains in effect.
  • No waiver. Our failure to enforce a provision is not a waiver.
  • Assignment. You may not assign these Terms without our consent; we may assign them to an affiliate or successor.

19. Contact

Questions about these Terms: admin@mineris.org.